Accessibility testing by disabled people

Has a disabled person tested your website?

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The checker says it passes. Then what?

Why this actually matters

The checker says it passes.
Actually, can people use it?

Automated accessibility checkers are useful, but they only check code. They can’t tell you whether a screen-reader user can finish your checkout, or whether someone with a cognitive disability can follow your application form. People can.

Automated checker

Passed

0 errors found on this page

Disabled testers, same page
  • Blocker “I can’t reach the Continue button with my keyboard.”
  • Blocker “The cookie banner traps my screen reader. I can’t get past it.”
  • Major “The form clears itself when I make a mistake. I gave up.”
  • Minor “The error message only says ‘invalid’. Invalid how?”

Typical barriers our testers find. Illustrative examples.

  • Find what tools miss

    Screen readers, keyboard-only use, switch access, magnification, cognitive load. Barriers that only show up when a real person tries a real task.

  • Testers matched to your users

    Our community includes physical, cognitive, visual and auditory disabled people, and the range within each.

  • Fix it before launch

    Find problems while they’re still cheap to fix, not after customers have complained or quietly gone elsewhere.

How it works

Real people. Real tasks. A clear report.

  1. Tell us the journeys that matter

    Signing up, booking, paying, applying for a job. The tasks your customers come to your website to do.

  2. We match disabled testers

    People whose lived experience fits your audience, using the assistive technology they use every day.

  3. They try to complete the tasks

    We record where they get stuck, what confuses them and what stops them completely.

  4. You get a clear report

    Every barrier ranked by impact, in the tester’s own words, with practical fixes your developers can act on. We can then retest to show what’s improved.

What a finding looks like
Blocker Checkout · Step 2 of 4

Delivery options can’t be selected with a keyboard

Tester
Keyboard-only user with limited hand movement
What happened
“Tab jumps straight past the delivery options to the footer. I couldn’t choose one, so I couldn’t pay.”
Suggested fix
Use native radio buttons, or make the custom options focusable and operable with the arrow keys.

Illustrative example.

Services

Start small. Test what matters most.

Every project is scoped around your website and your users. Most projects cost between £500 and £2,500, and we’ll give you a clear quote after a short chat.

  • Quick test

    For a launch, a redesign or a single critical journey.

    • 1 to 2 disabled testers
    • 1 or 2 key user journeys
    • A short, prioritised findings report

  • Our core service

    Full review

    For websites and services people rely on every day.

    • Several testers with different disabilities
    • A wider range of tasks across your website
    • A detailed report with practical fixes
    • A walkthrough call with your team

  • Review and retest

    For teams who want to show real progress.

    • A full review to start
    • Your team makes the fixes
    • The same journeys tested again
    • A before-and-after summary you can share

Accessibility workshops

Help your team understand the barriers disabled people face, from the people who face them.

Need a formal WCAG audit?

We focus on lived experience. When you need a technical WCAG audit as well, we work alongside specialist partners so you get both.

Become a founding pilot partner

We’re working with a small number of organisations to shape our service. Pilot partners get a reduced rate in return for honest feedback and a case study.

Ask about a pilot

For web and digital agencies

You build the website.
We get disabled people to test it before it launches.

Add independent, lived-experience accessibility testing to your delivery process without hiring anyone.

  • Stand out in pitches

    Real disabled testers on every project. Most agencies can’t say that.

  • Catch problems before handover

    Fix barriers during the build, not after the client finds them.

  • Give clients evidence

    A clear report your clients can see, share and act on.

Talk to us about partnering

Nothing for us without us

Actua11y exists to close the gap between disabled people and the world of work, on their terms and to their capacity.

Every project creates paid, meaningful work for disabled people.

Disabled people shape every project we run. Our testers don’t just find problems. Their experiences, their words and their judgement decide what goes into your report and what gets fixed first.

Every Actua11y tester is paid a fair, professional rate for their time and expertise, just like any other specialist.

Are you disabled? Test websites and apps from home, on your terms, and get paid for your experience.

Become a tester

How do you test for accessibility today?

Tell us in a 25-minute chat. We’ll tell you honestly whether lived-experience testing would help. No hard sell.

Book a 25-minute chat Or become a tester